Can I manage flight cancellations or date changes if I paid with Suave?
Yes — but it works in two steps. Suave handles the payment side; the airline or travel agency handles the booking itself.
To cancel a flight
Contact the travel agency or airline directly. Request the cancellation and get a written cancellation confirmation.
Share the confirmation with Suave. Once we have it, we'll process the refund to your original payment method and cancel your payment plan.
To change a flight date
Contact the travel agency or airline directly to change the date. A change fee or penalty may apply, depending on their policy.
No action needed from Suave — your payment plan continues as normal. Suave only handles the payment, not the itinerary.
Tip: Keep your cancellation confirmation handy. It speeds up the refund significantly.